1. What is your booking procedure?
A 50% deposit of total reservation charge is required at time of booking, usually taken from a credit card (Visa, MasterCard or Amex). Other payment methods can be arranged. This deposit is non-refundable within 60 days prior to arrival. If cancelled before this date it is refundable in the form of a credit letter minus $150 in administration fees. The credit letter is valid for 1 year from the reservation date and is non-transferable. Full payment is due 60 days prior to arrival.
2. What is your cancellation policy?
If cancelled inside of 60 days of arrival, the full amount is non-refundable. Changes to dates booked are not allowed within 60 days of the arrival date. Skoki Lodge has no control or responsibility for the weather and reserves the right to cancel any stay at any time without notice. Safety in backcountry travel is important to the continued operation of the lodge and full refunds for your stay may be issued or deffered to a future alternate date.
3. What level of skier/hiker do I need to be?
We advise our guests that Skoki Lodge is accessible by an intermediate level trail and is one of the best ski touring /snowshoe and hiking experiences in the Canadian Rockies.
4. Where can I rent back-country skis or snow shoes?
Lake Louise Ski Resort has rental equipment available. Be sure to ask for back-country skis with skins and not cross country skis. Please ask the reservations agent for a rental equipment form. Alternatively, Wilson's Mountain Sports in the village of Lake Louise has a variety of gear for rent.
5. What are avalanche conditions?
Avalanche conditions can change frequently and unexpectedly. Information and updates be can be found at www.avalanche.ca.
6. How long does it take to hike/back-country ski/snow shoe to Skoki Lodge?
Depending on your ability, 3 - 5 hours.
7. What is highest elevation along the trail?
The highest point reached by the trail is at Deception Pass, at an elevation of 2485 m (8200 ft). The trailhead is at 2015 m (6610 ft), and Skoki Lodge lies at 2165 m (7103 ft). From the trailhead to
Deception Pass, the trail rises 470 m (1541 ft) over 7.5 km (4.6 miles), and from Skoki Lodge to Deception Pass the trail rises 320 m (1050 ft) over 3.5 km (2.2 miles).
8. Is this a guided hike/back-country ski tour?
No, you will not have a guide. Please make sure that you are fully acquainted with the directions provided to get to Skoki Lodge.
9. Can packs be delivered to Skoki Lodge?
Unfortunately, we are unable to deliver packs to or from Skoki Lodge.
10. Am I able to travel by horse to Skoki Lodge and can my horse spend the night?
Timberline Tours Ltd in Lake Louise can provide horse rentals for riding in the National Parks. Please note that horses cannot stay overnight at Skoki Lodge.
11. Can I eat at Skoki Lodge if I am not staying there?
We only provide meals for our overnight guests at Skoki Lodge, as it is a specialized product and we wish to give our guests the best possible experience during their stay. Drop-In Afternoon Tea is available from 1:30pm - 3pm at a cost of $5 per item.
12. Can I ride my mountain bike on the trails?
Bikes are not permitted on the Skoki area trails. In Banff National Park, mountain biking is permitted
only on designated bike trails as specified by Parks Canada - see www.parkscanada.gc.ca for more
13. Can I fish in the lakes that are close to Skoki Lodge?
A National Park fishing permit is required before you can fish in the park. An annual or a single day permit can be purchased at Parks Canada information centres, Hot Pools or campground kiosks. More information can be found at Parks Canada's website: www.parkscanada.gc.ca.
14. Am I able to camp in the Skoki Lodge area?
Designated campsites are within hiking distance of Skoki Lodge. Parks Canada operates all campgrounds in Banff National Park, and campers must purchase a camping permit or register with Parks Canada - see www.parkscanada.gc.ca for more information.
15. What is the procedure if I miss the 9:00AM check in?
You will still have to check in at the "Experience Lake Louise" shop in Samson Mall in the village of Lake Louise. As a guest of Skoki you will park your vehicle in the Fish Creek Parking lot and be shuttled to the trailhead, during the winter months you will also have the option of being provided with a lift ticket which will enable you to ride up the Gondola and then ski down to the start of the trail near Temple Lodge if you prefer. If you arrive late for check-in we cannot guarantee that you will be allowed to depart for Skoki, due to safety reasons relating to shorter daylight and temperatures. Safety in backcountry travel is important to the continued operation of the lodge and full refunds for your stay will not be issued. You may be deferred to a future alternate date.
16. Is liquor available at Skoki Lodge?
Yes, Skoki Lodge is a licensed facility, with a variety of fine wines and beer served in the dining and main lodge areas.
17. Will special meal requirements be a problem?
At time of booking, please advise your booking agent of any allergies or special meal requirements. We will endeavor to meet your needs.
18. I am hiking with small children, are play pens/cribs available and what are the costs for my children?
At time of booking, please advise your booking agent so a playpen/crib can be made available to you. As we wish to provide a relaxing experience for our lodge guests, playpens/cribs are only permitted in Cabins. Infants stay for free.
19. Will you be putting other people in my room with me?
No. Once you have reserved a room/cabin, only the guests in your party are booked into that room - no other guests will be assigned.
20. Are pets allowed at Skoki Lodge?
Pets are not allowed.
21. Am I permitted to smoke at Skoki Lodge?
Skoki Lodge and cabins are designated as non smoking areas.
22. Am I required to tip the staff?
Gratuities are a welcomed reflection of the quality of services rendered.
23. Is the Trail to Skoki Lodge wide enough to pull a chariot/child's sled in winter?
Certainly, the trail is wide enough. We recommend that you be an experienced skier as there are parts of the trail that climb, descend, and cross slopes.
24. Is there electricity at Skoki Lodge and what are the facilities like?
No, Skoki Lodge does not have electricity. At night the rooms are lit by candles and oil lanterns. Water is provided for bathing and the lavatories are outhouses. The beautiful Skoki Lodge is an experience to remember. Enjoy!!